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Pick a topic and your mail app opens with the subject filled in. We usually reply within a day.
A video came out wrong
Send your account email and which video. Clearly broken videos get their credits back within 7 days.
Email us →Payments and refunds
Charges, packs and refunds. Include the email you paid with. Refund policy.
Email us →Remove a video or report misuse
If someone made a video of you without asking, tell us and we’ll take it down.
Email us →Copyright (DMCA)
Notices under our DMCA policy.
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