Guide

Tiny Desk AI video came out wrong? Fixes that work

Most Tiny Desk AI videos come out fine on the first try. When one doesn’t, the cause is usually the photo, sometimes the model, and occasionally the app you post it to. What you might see, why, and what to do about each, including when you get your credits back.

AI-generated keys player from our default cast

The face doesn’t look like them

The model rebuilds the face from one photo while the performer moves and turns, so it needs a sharp, front-facing face. Side angles, dark photos, filters and sunglasses all cost likeness. Redo it with a better photo (what works).

A seat still shows the cast, or a face appears late

Now and then the model misses a seat or swaps a face in only after a second or two. That is our side, not yours: email us within 7 days with the video and we return the credits.

A logo or odd print on the clothes

The model copies the clothes from the photo along with the face. Use a photo in a plain top.

The lip sync is off

Mouths follow the original performance, so they move on the beat but not word for word. If it is clearly out of time, email us within 7 days and we return the credits.

The render failed or was blocked

A failed render refunds its credits on its own; you will see them back in your balance. Renders can be blocked by our AI provider’s moderation, most often for photos of minors, nudity or public figures. Those can’t be made here.

The video is muted on TikTok or Instagram

The app muted the song. Post the silent copy and add the sound in the app (step by step).

When you get credits back

SituationWhat happens
Render failed or blockedCredits return automatically
Finished video clearly broken (missed seat, face late, lips way off)Email us within 7 days, credits returned
Pack not used at allRefund within 14 days of purchase
Face less alike because of the photoNot refunded; try a better photo

Full details in the refund policy. Email support with your account email and the video.

Questions

Why doesn’t my Tiny Desk AI video look like me?

Usually the photo: a side angle, dark light, a filter or sunglasses. Use one sharp, front-facing face.

Do I get my credits back if it fails?

Yes. A failed or blocked render refunds its credits automatically. A finished video that is clearly broken gets its credits back if you email us within 7 days.

Why was my video blocked?

Our AI provider’s moderation blocks some photos, most often of minors, nudity or public figures. The credits come back on their own.

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Who’s on lead vocals?

Pick one person or the whole chat. Same price for 1 to 5 faces, song included.

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$9.90

$9.90 / video

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$69.90

$6.99 / videoSave 29%

One-time payment, no subscriptionFailed renders refund their creditsCard, Apple Pay or Google Pay via Stripe

AI gets a strong likeness, not a twin. Only people who are 18+ and fine with it; keep it an obvious parody. Refund policy